We’re making our policies better for you!

We're-making-our-policies-better-for-you

Change can be a wonderful thing when it brings about a positive impact in your life. At Yulu, we are always innovating and coming up with different ways of making the commuting experience easier and more convenient for our amazing community. We have identified some areas of improvement and are changing some policies. To start with, our services are now operational 24/7 so our Yuluites can ride whenever and wherever they want!

Apart from that, we have introduced some new policies in Pune and Bangalore. Read out to find out how this affects your rides:

  • Watch out for Yulu Zones: It’s always easier to find things you need when you know where you left them last. To make it easier for Yuluites to find a ride, pick-ups and drops can now only be done from a Yulu Zone. Yulu zones may not have a sign or board, so make sure you check the map in the Yulu app for a Yulu zone close to your destination. 

 

  • PAUSE and KEEP to Ride Further: We are now making it much easier for you to run errands and make round trips. You can now make multiple stops within one ride! Simply hit Pause on the app, finish your work and resume riding again. The charges for the Pause duration will remain same as for a ride. You can also KEEP your Yulu bike overnight- Under Yulu KEEP, Pause charges will be Rs 0/- between 6 PM and 9 AM the next morning

 

  • Operational Zones: Yulu services are available only within certain operational zones which are marked in black colour on the Yulu app. Only bikes under Yulu KEEP and PAUSE can be taken outside the Operational Zones but must be dropped off at a Yulu Zone.

*Terms & conditions apply: Non-compliance of our policies will lead to a penalty

For more information, refer to the FAQ section of the Yulu App

With these new policies, we seek to give you a smoother and more seamless Yulu experience.

Now that you know how we roll, why not go for a ride with us?

Author: Yulu

Yulu's vision is to reduce traffic congestion by providing a scalable, affordable, efficient and clean solution for the first mile, last mile, and short distance commute. We strongly believe that short commute mode can be made more Efficient, Affordable and GREEN, thereby ensuring that future generations will have a healthy environment to live. We want to replace big personal vehicles with a smaller form factor that does not require fossil fuel. We are using IoT technology to create a vast network of shared dockless bicycles that can be rented easily by a user-friendly app in pay per use business model. We are a mission-driven company based out of India with a solid founding team and big ambitions. At Yulu we believe that every day is a mission and success is exciting when its attained with fun and as a team. If you want to solve the problem of traffic congestion, reduce pollution, positively impact the society, let's have a conversation to partner in our journey to shape a new India for our future generations.

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